Join The Chargeback Company this September for the first-ever ChargeBash—a revolutionary learning and networking event.
ChargeBash combines an in-depth afternoon of comprehensive chargeback education with a casual, evening meet-and-greet. From 3-6pm, enjoy a free-to-attend overview of business-best practices and friendly fraud response methods.
Wouldn’t it be great if an expert in Section 75 could help clarify the complicated legislation and offer advice and support on how to handle your claims? Now there is! The Chargeback Company has a team of experts specialising in Section 75 ready to help.
What is Involved in the Arbitration Process?
Chargebacks are a consumer protection mechanism, providing an opportunity for cardholders to dispute a card transaction. Like all other types of formal disputes, arbitration is available in situations where a decision can’t be reached.
Understanding the Implications of Visa Claims Resolution
Chargebacks are a decades-old process that hasn’t changed much since its inception. However, new policies and procedures associated with Visa Claims Resolution are set to revolutionise the way financial institutions and merchants process cardholder disputes.
Chargeback Time Limits Applicable to Cardholders and Merchants
In order to ensure both the cardholders’ and merchants’ rights are upheld, all parties involved must adhere to the chargeback time limit of the applicable reason code.
What Are Chargebacks and What do They Mean for Your Business.
Whether you are a merchant who has received his first chargeback or a consumer curious about how chargebacks work, it is important to understand the purpose,
A Detailed Description of Mastercard and Visa Chargeback Reason Codes
Each chargeback is accompanied by a reason code. These numeric codes differ by card network, but all theoretically serve the same purpose: to describe the motivation behind the transaction dispute.
There’s Nothing Friendly About Chargeback Fraud
Fraud is one of the most common reasons cardholders employ to file a chargeback. But within the context of true fraud, resides another form of deceit called friendly fraud.
Understanding American Express Chargebacks
Consumers might use their various cards interchangeably, but for a merchant, there is a difference between an American Express chargeback and a chargeback from one of the card associations.
Let’s take a closer look at how American Express chargebacks differ from those sustained by Visa and Mastercard.
Everything You Need to Know About Chargeback Rules
While helpful in maintaining a norm for all card transactions, chargeback rules are, unfortunately, quite complicated. Here are some things to be aware of when navigating the chargeback process.