A Detailed Description of Mastercard and Visa Chargeback Reason Codes
Each chargeback is accompanied by a reason code. These numeric codes differ by card network, but all theoretically serve the same purpose: to describe the motivation behind the transaction dispute.
There’s Nothing Friendly About Chargeback Fraud
Fraud is one of the most common reasons cardholders employ to file a chargeback. But within the context of true fraud, resides another form of deceit called friendly fraud.
Understanding American Express Chargebacks
Consumers might use their various cards interchangeably, but for a merchant, there is a difference between an American Express chargeback and a chargeback from one of the card associations.
Let’s take a closer look at how American Express chargebacks differ from those sustained by Visa and Mastercard.
Everything You Need to Know About Chargeback Rules
While helpful in maintaining a norm for all card transactions, chargeback rules are, unfortunately, quite complicated. Here are some things to be aware of when navigating the chargeback process.
PayPal Announces New Chargeback Rules for Buyers and Sellers, Effective June 2016
PayPal recently announced several new revisions to the company’s user agreement. According to the new policy, both merchants and consumers have new rights regarding transaction disputes and chargebacks.
Writing a Winning Chargeback Rebuttal Letter
There are various stages in the chargeback process. If you wish to fight a chargeback (also known as chargeback representment), you’ll have to write a chargeback rebuttal letter.
Visa's Pre-Arbitration Chargeback Process
You’re probably already familiar with the concept of chargebacks. If not, be sure to check our blog article explaining what a chargeback is.
The concept of a pre-arbitration chargeback, however,
How do Credit Card and Debit Card Chargebacks Differ?
Considering most consumers use debit, credit and prepaid cards interchangeable, you might be surprised to learn there is actually quite a difference between the three cards.
Is it Possible to Win a Chargeback Dispute?
Chargebacks are the silent killer of online businesses. In order to stay afloat, merchants must integrate representment into their chargeback management practices.
What is Chargeback Representment?
The Entire Chargeback Representment Process Explained
Chargeback representment is a process that can positively or negatively impact your business’s profitability. Because it is such a powerful function, it is essential for merchants to understand the process.