Guides & Whitepapers

Guides and Whitepapers

The Chargeback Company is the industry’s leading risk mitigation and chargeback management service provider. Our chargeback experts are respected thought leaders and well-known industry innovators who are committed to helping our clients and partners succeed. Our proprietary insight and unrivaled expertise made available through comprehensive Guides and whitepapers are now available for download.


Visa Claims Resolution:
What Merchants Need to Know

The new Visa Claims Resolution (VCR) can make chargeback resolution faster and easier--but the changes can be confusing at first.

Free Download

A Trident of Change in Europe

Understanding the Digital Single Market (DSM), the Revised Payments Services Directive (PSD2) and the General Data Protection Regulation (GDPR)

Free Download

Are Seasonal Sales Worth It?

The holidays are a great opportunity for retailers...but what happens when January rolls around? Download this whitepaper to learn the lessons for online retailers.

Free Download