The Chargeback Company Wins “Best Back Office Innovation”


We Won the Silver Title at the 2018 Emerging Payments Awards!

We’re incredibly pleased to announce that we have been recognised once again at the Emerging Payments Awards! This year, we took the silver award for “Best Back Office Innovation.” We were also finalists in the “Best Use of Payments Data” category.

Despite seeing more entries than ever before, our innovative tools and strategies for revenue recovery and chargeback prevention placed us a cut above the rest.

Getting Proactive About Chargebacks

“Chargebacks” are a dirty word in the eCommerce market. No one wants to admit that they get chargebacks from time to time, but the truth is that just about every business does. Rather than trying to ignore the problem or hide it, we at The Chargeback Company encourage merchants to get proactive and do something about it.

Just one problem: chargeback mitigation is hard. So hard, in fact, that most businesses are willing to write off some or all their chargebacks as a cost of doing business, rather than try to fight back or prevent them from happening.

That’s where we come in.

Our award-winning technology blends vital machine learning tools with human expertise, providing the industry’s first analytical response to chargebacks. It’s no wonder that the award organisers tapped us for these two awards.

About the Emerging Payments Awards

The Emerging Payments Awards are an important annual showcase of payments technologies and solution providers operating in the UK market. Other award categories include “Best Consumer-Funded Payments Program,” “Best B2B Payments Program,” and “Best Banking Initiative.”

Finalists were announced back in July, while the awards were presented at a star-studded, black-tie affair at the Hilton London Park Lane Hotel on 10th October.

Sponsors of this year’s ceremony include Ozan, Visa, FICO, Mastercard, and many more. You can learn more about the Emerging Payments Awards and check out the full list of awards winners here.

Prevent Chargebacks.

Fight Fraud.

Recover Revenue.